Knowledge Base

What cover does my consignment have?

In category Transit Warranty

Services that require a signature come with an inclusive transit warranty of $100 (Any service marked ATL Authority To Leave do not come with the $100 inclusive warranty). Additional transit warranty …

Are there any exclusions to the Transit Warranty?

In category Transit Warranty

There are some exclusions that prevent you from making a claim. For example, you will be unable to claim for any items on our Prohibited or Restricted Items list, or if the item was not boxed or …

What is Enhanced Transit Warranty?

In category Transit Warranty

All services apart from ATL Services include Transit Warranty against Loss or Damage up to the value of $100 (ATL Service not included).Enhanced cover can be added during the ordering Process up to …

Can I add additional transit warranty?

In category Transit Warranty

Additional transit cover can be added during the booking process in set increments $100 / $250 / $500 / $1000 / $1500 / $2000 and is charged at 2% of the declared value.