Knowledge Base

Search our knowledge base or browse the articles.
You'll find answers to many of your questions here.

Collection
All your questions about collections are here.
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Delivery
Questions about delivery availability and issues.
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Drop Off
Want to know about drop off services? We answer common questions here.
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Online Booking
Booking and website related questions and answers.
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Packaging
Find advice on preparing and packaging your parcel.
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Transit Warranty
Included and additional Transit Warranty help.
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Payment
Payment methods and problems.
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Damage and Claims
What to do if your parcel is lost or damaged.
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International Orders
If you're sending a parcel overseas then this is for you.
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Our Services
We sell services from the big brand couriers. Learn about them here.
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General Advice
Common questions and answers.
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