The range of DHL delivery services we offer are some of the most comprehensive. Click on any courier service below to find out more information.
All our DHL services include full tracking from collection to delivery as standard. Visit our DHL Tracking Page and enter your 12 digit tracking number to track your parcel.
All couriers apply surcharges for consignments that exceed size, weight limits, or don't strictly comply with their guidelines.
As long as your parcel is measured and weighed correctly, and packed securely, you won’t have to worry about any extra charges.
Through Interparcel NZ you can book DHL Express international courier services for documents and parcels from New Zealand to over 220 countries and territories. You’ll get discounted DHL rates, door-to-door pickup, help with customs paperwork, and full tracking. Get a Quote now at Interparcel.
DHL Express usually delivers from NZ to major Australian cities in 1-2 working days, and to Asia, the USA, and Europe in around 2-4 working days. More remote destinations can take longer. Transit times are estimates and start from the day the parcel is collected. You’ll see a live estimate at checkout on nz.interparcel.com.
Use your Interparcel order number on our tracking page to see real-time DHL scan events from collection to delivery.
DHL charges on the greater of actual or volumetric weight (L x W x H in cm ÷ 5000). Parcels generally must not exceed 70 kg per piece, 120 cm on the longest side, or 300 cm in length plus girth, though limits vary by route. Always use strong, new double-wall cartons, remove old labels, and add plenty of cushioning inside. Oversized or non-conveyable items may attract surcharges or be refused.
Unless you choose a Delivered Duty Paid option, international shipments go Delivered Duty Unpaid. That means the receiver may be contacted by customs or DHL to pay duties, GST, or clearance fees before delivery. Fill out a complete commercial invoice at booking to avoid delays, including harmonised codes and values in NZD.
Prohibited items include aerosols, perfumes, flammable liquids, cash, counterfeit goods, perishables without proper packaging, and illegal substances. Lithium batteries have strict rules, and many loose batteries are not accepted. Some countries restrict food, cosmetics, or medical items. Check Interparcel’s Prohibited & Restricted items list before booking to make sure we can send you item.