If the goods are damaged, please sign to accept but note that the goods are damaged.If you sign for the goods in 'Good Condition' you will not be able to process a claim.
If the goods are damaged, packaging must be kept in case the goods need inspecting with the packaging.If the packaging is not kept this could invalidate your claim. Photographs of the packaging may …
In order to process a claim the following are needed:*Photograph of the item*Photograph and description of the packaging*An invoice showing the value of the consignment
The damaged item must not be moved until the claim is completed as this will invalidate the claim.If the claim is paid out in full, the item will not be returned. If repair costs are paid the item …